Last updated: 30 September 2026
This Shipping Policy applies to orders placed on beebre.com, operated by Beebre, 27 Lammas Close, Abingdon, OX14 1PB, United Kingdom. Questions? Email support@beebre.com.
Order processing
Orders are processed after payment is confirmed. You will receive an order confirmation email straight away, and a shipping email with tracking details, where available, once your order is dispatched.
Delivery times
Most orders arrive within 5 to 20 working days from the date of your order. This is an estimate, not a guarantee. Delivery times can vary because of the delivery location, courier delays, customs checks, public holidays and periods of high demand. Working days are Monday to Friday, excluding UK public holidays.
Delivery costs
Delivery costs, and any free delivery offers, are shown at checkout before you pay. The price you see at checkout is the price you pay for delivery.
Where we deliver
We deliver to the countries offered at checkout. If your country is not listed, contact us and we will let you know if we can help.
Tracking
When your order ships you will receive tracking information where the carrier provides it. Tracking updates can take a few days to appear, especially on international parcels.
Customs, duties and taxes
Orders delivered outside the UK may be subject to import duties, taxes or customs fees charged by your country. These are the customer’s responsibility and are not included in our prices or delivery costs, unless stated at checkout.
Incorrect addresses
Please check your delivery address carefully before you place your order. If an order is returned to us because the address was incorrect or incomplete, or a parcel was not collected, we may need to charge for re-delivery. Contact us as soon as possible if you need to change an address. We can only change it before the order is dispatched.
Delayed, lost or damaged parcels
If your order has not arrived within 30 days, or it arrives damaged, email support@beebre.com with your order number. For damaged items, please include clear photos and a short video of the item and packaging, within 14 days of delivery. We will work with you to resolve it with a replacement or refund. See our Terms and Conditions for your rights to cancel and return.
Contact us
Beebre, 27 Lammas Close, Abingdon, OX14 1PB. Email: support@beebre.com