Last updated: 30 September 2026

This Privacy Policy explains how Beebre (“we”, “us”, “our”), 27 Lammas Close, Abingdon, OX14 1PB, United Kingdom, collects and uses your personal information when you visit beebre.com or buy from us. We are the data controller. Contact: support@beebre.com.

What information we collect

  • Order and account details: name, delivery and billing address, email address, phone number, and order history.
  • Payment information: payments are processed by our payment providers. We do not store your full card details.
  • Messages: anything you send us through the contact form or by email.
  • Login information: if you choose to sign in with Google or Facebook, we receive your name, email address and profile identifier from that provider. We do not receive your password.
  • Technical data: IP address, browser type, device information and pages visited, collected through cookies and similar technologies.

How we use your information

  • To process and deliver your orders, and handle returns and refunds (contract).
  • To create and manage your account (contract).
  • To answer your questions and provide customer support (legitimate interests).
  • To prevent fraud and keep our website secure (legitimate interests, legal obligation).
  • To keep accounting and tax records (legal obligation).
  • To send marketing emails only if you have agreed to receive them (consent). You can unsubscribe at any time.
  • To understand how our website is used and improve it (consent for non-essential cookies).

Who we share your information with

We share information only as needed to run our business, with: suppliers and fulfilment partners who prepare and ship your order; delivery and courier companies; payment providers; website hosting, email and analytics providers; Google and Facebook if you use their login; and authorities where the law requires it. We do not sell your personal information.

International transfers

Some of our suppliers and service providers are based outside the UK. Where this happens, we make sure appropriate safeguards are in place, as required by UK data protection law.

How long we keep your information

We keep order records for up to 6 years for tax and legal reasons. Account and message data is kept while your account is active or as needed to handle your query, then deleted or anonymised.

Your rights

Under UK GDPR you have the right to access, correct or delete your personal information, to restrict or object to its use, to data portability, and to withdraw consent at any time. To use any of these rights, email support@beebre.com. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

Cookies

We use essential cookies to make the shop work (for example, your basket and login). With your consent we also use analytics and marketing cookies. You can change your choice at any time using the cookie settings button on our website, or through your browser settings.

Sign in with Google or Facebook

If you use this option, we only use the basic profile information from the provider (name, email address and profile ID) to create and log you into your account. You can stop using it or delete your account by emailing us.

Security

We use appropriate technical and organisational measures, including encrypted connections (HTTPS), to protect your information.

Changes to this policy

We may update this policy from time to time. The latest version is always on this page, with the date shown above.

Contact us

Beebre, 27 Lammas Close, Abingdon, OX14 1PB. Email: support@beebre.com