Last updated: 30 September 2026
These terms apply to all purchases from beebre.com, operated by Beebre, 27 Lammas Close, Abingdon, OX14 1PB, United Kingdom (email: support@beebre.com). By placing an order you agree to them.
1. Our products
We sell moissanite jewellery and accessories. We try to show colours and sizes accurately, but screens vary, so slight differences may occur. Images are for illustration.
2. Orders and contract
Your order is an offer to buy. A contract is formed when we send you an order confirmation email. We may decline or cancel an order, for example if an item is unavailable or a price was shown in error, and we will refund you in full if we do.
3. Prices and payment
Prices are in pounds sterling (GBP) and include any VAT that applies. Delivery costs are shown at checkout before you pay. Payment is taken when you place your order.
4. Delivery
We deliver to the addresses offered at checkout. Delivery times shown at checkout and on the product pages are estimates, and most orders arrive within 5 to 20 working days. Delays can happen. If your order has not arrived within 30 days, contact us. Risk of loss passes to you when the goods are delivered.
5. Your right to cancel (14 days)
If you are a consumer buying online, you can cancel your order for any reason within 14 days after the day you receive the goods, and you do not need to give a reason. To cancel, email support@beebre.com with your order number. You then have 14 days to send the goods back. Items must be unworn, unused and in their original packaging. For hygiene reasons, earrings must have their seal intact. Customers are responsible for the cost of return postage unless the item is faulty or not as described. We refund the price paid, and the standard delivery cost, within 14 days of receiving the goods back (or of receiving proof of postage).
6. Faulty, damaged or incorrect items
Your legal rights are not affected. If an item arrives faulty, damaged or not as described, or does not fit, please contact us within 14 days of delivery at support@beebre.com with your order number, clear photos and a short video showing the problem and the packaging. This helps us resolve your claim quickly. If you cannot provide photos or a video, contact us anyway and we will still consider your claim. If the fault is confirmed, we will offer a repair, replacement or refund, and cover the return postage.
7. Refunds
Refunds are made to the original payment method. Please allow up to 14 days for it to show in your account.
8. Your account
You are responsible for keeping your login details secure. You can create an account with your email or by signing in with Google or Facebook.
9. Intellectual property
All content on this site, including text, images and logos, belongs to Beebre or its licensors and may not be copied or used without our permission.
10. Our liability
We are not responsible for losses that were not foreseeable, or for business losses. Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law, and nothing affects your statutory consumer rights.
11. Privacy and cookies
How we use your personal information is explained in our Privacy Policy.
12. Complaints
If you have a complaint, email support@beebre.com and we will reply within 5 working days.
13. Governing law
These terms are governed by the laws of England and Wales. If you live in Scotland or Northern Ireland, you may also bring claims in your local courts.
14. Changes
We may update these terms. The version in force when you place your order applies to that order.